Unlock the Power of Visual Learning in Customer Support

Still relying on phone calls for customer support? It's time to evolve! Learn how visual learning can transform your customer service and enhance every interaction, especially for millennials and visual learners.

Key Takeaways:

• Inclusive Support: Enhance satisfaction by catering to visual learners.
• Live Collaboration: Use video support to see problems through your customers' eyes.
• Team Adaptation: Equip your team with future-ready support skills.

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About the Speakers:

Adrian Swinscoe - Customer Experience Advisor
A CX thought leader and visionary, Adrian is a best-selling author and Forbes contributor. With over 25 years of experience, he's worked with clients like Adobe, Apple, and KFC. Adrian's books include How to Wow and Punk CX.

Jen Brown - Senior Director of Marketing at GoTo
Jen is an expert in B2B technology marketing with over 20 years of experience. She is passionate about diversity and inclusion, advocating for more women in STEM to bridge the industry's gender gap.